Cosmetology Refresher Course Final Exam

As of June 2015, both federal and state laws require that manufacturers supply a(n) _____ for all chemical products manufactured and sold.

OSHA and state regulatory agencies require that SDSs be _____.

State regulatory agencies _____.

Nonpathogenic bacteria are _____.

A sign of a bacterial infection is the presence of _____.

A disease that is transmitted from one person to another is called _____.

The body’s first line of defense against infection is _____.

Single-use items that do not have the capacity to be disinfected after each client use must be _____.

When hand washing, it is important to rub hands together for a minimum of how long?

If an exposure incident should occur, all disposable contaminated objects should be _____.

Effective human relations and _____ skills build lasting client relationships, accelerate professional growth, and promote a positive work environment.

An important practical step that promotes effective communication is to _____.

The _____ is the client’s permanent progress record of services received and contains the results, formulations, products used during services, as well as any sensitivities or allergies.

Every new client should complete a client _____, also called a client questionnaire, consultation card, or health history form.

When making color recommendations to a client, it is important to ensure that you both are speaking the same language. Using _____ is one way to eliminate confusion and eliminate the possibility of a color mistake.

Maintaining an appropriate client relationship means that you do not attempt to fulfill the role of _____ with any client.

The most opportune time to discuss increasing your client bookings, raising your pay scale, or the possibility of future advancement with your manager is _____.

When handling a scheduling mix-up with a client, it is recommended that you _____.

What is one of the first steps you should take when a client is dissatisfied with a service?

What is the first step in the 10-Step Consultation method?

A large blister containing a watery fluid is a _____.

An abnormal cell mass that varies in size, color, and shape is a _____.

Lesions of the skin characterized by piles of material or a depression on the skin surface are _____.

An open lesion of the skin or mucous membrane, accompanied by pus and characterized by loss of skin depth, is a(n) _____.

What is a skin disorder characterized by chronic inflammation of the sebaceous glands caused from retained secretions?

What is a contagious, recurring viral infection characterized by fever blisters or cold sores?

A noncontagious skin disease characterized by red patches covered with silver-white scales found on the scalp elbows, knees, chest and lower back is _____.

Hypertrophy of the papillae and epidermis is a _____.

The American Cancer Society recommends using a checklist to recognize potential skin cancer or changes in moles, using the letter B to check mole _____.

The two types of contact dermatitis are _____.

What term refers to the scientific study of hair and its diseases and care?

What part of the hair is located below the surface of the epidermis?

The thickened, club-like structure that forms the lower part of the hair root is the _____.

What is the oily substance secreted by the skin’s oil glands that lubricates the hair and skin?

A lengthwise section of hair shows that cuticle scales overlap and each individual cuticle scale is attached to the _____.

Hair is composed of protein that grows from cells originating within the _____.

The major elements that make up human hair are carbon, oxygen, hydrogen, nitrogen, and sulfur, often referred to as _____.

A physical side bond that is easily broken by water and heat is a _____ bond.

Hydroxide chemical relaxers break disulfide bonds and convert them to _____ bonds.

What are the three growth cycles of human hair?

The complete loss of all body hair is known as _____.

Current research confirms that dandruff is the result of a fungus called _____.

Tinea is characterized by itching scales and sometimes painful circular lesions and is caused by _____.

Chemical services performed on hair with low porosity require a _____ solution.

What term refers to an acute, localized bacterial infection of the hair follicle that produces constant pain?

_____ give you the ability to permanently change the hair’s natural wave and curl pattern, thereby offering clients a variety of styling options that would not otherwise be possible.

Which layer of the hair is located directly beneath the cuticle layer and is responsible for the incredible strength and elasticity of human hair?

The _____ measures the acidity and alkalinity of a substance by measuring the quantity of hydrogen ions it contains.

What are the basic building blocks of hair that affect how chemical solutions react?

The cortex of the hair is made up of millions of polypeptide chains cross-linked by three types of side bonds that are responsible for the elasticity and strength of the hair. These bonds are _____.

_____ is a two-step process in which the hair first undergoes a physical change caused by wrapping the hair on perm rods, and then a chemical change caused by the application of permanent waving solution and neutralizer.

The _____ of the permanent waving solution is determined primarily by the concentration of the reducing agent, or thio.

Exothermic waves create a chemical reaction that heats the waving solution and speeds up _____.

It is important for stylists to remember that ammonia-free does not necessarily mean _____.

The process that stops the action of permanent wave solution and rebuilds the hair into its new form is called _____.

Relaxers that contain two components and must be mixed immediately prior to use are _____.

The cortex, or middle layer of each hair, gives the hair the majority of its strength and elasticity, and contributes about _____ percent to the overall strength of the hair.

Contributing pigment, also known as _____, is the varying degrees of warmth exposed during a permanent color or lightening process.

The system used for understanding color relationships is the _____.

All haircoloring products require a patch test, with the exception of _____.